Refund policy
Return Policy for High Mesa Cases
At Four High mesa case company, we strive to ensure our customers are completely satisfied with their purchases. Below is our return policy for High Mesa cases:
1. 30-Day Money-Back Guarantee
• High Mesa cases are covered by a 30-day money-back guarantee against any manufacturer defects.
• If you discover a defect within 30 days of purchase, you may return the item for a full refund or exchange.
2. Eligibility for Returns
• The product must be in its original condition, free from excessive wear or damage caused by improper use.
• Proof of purchase, such as a receipt or order confirmation, is required.
3. Non-Returnable Conditions
• Returns are not accepted for cases that show damage due to misuse, unauthorized repairs, or alterations.
4. Return Process
• To initiate a return, please contact us at [casey@fourbros.com] or visit our store.
• Provide details about the issue and proof of purchase for a smooth return experience.
5. Shipping Costs
• If the return is due to a manufacturer defect, we will cover any necessary shipping costs.
• For non-defective returns, the customer is responsible for shipping expenses.
At High mesa case company, we are committed to ensuring your satisfaction. If you have any questions or concerns, don’t hesitate to reach out to our team.